Job Summary

EBD Group is offering a Customer Service Representative position with a full-time, CLT (Brazilian labor law) contract and a robust benefits package, including health insurance, dental insurance, and meal vouchers.

Salary information is not disclosed, but the emphasis is on stability and incentives offered. The environment is dynamic, ideal for those seeking growth.

The position requires a high school diploma and skills in customer service and sales; experience in the automotive sector is preferred. A college degree is a plus.

In this role, organization, proactivity, and good interpersonal skills are also expected. This is a plus for those who value contact with people.

The selection process is usually rigorous, focusing on behavioral profile in addition to technical skills.

Daily Responsibilities

Every day, the customer service representative updates and maintains information in the system and customer database, always aiming for accurate records to facilitate sales follow-up.

The role includes not only actively contacting clients, but also resolving queries, scheduling visits, and transferring information for new business.

Providing quick and objective answers is part of the routine, ensuring customer satisfaction and contributing to the company's reputation in the market.

Prospecting for new clients and actively participating in dealership events are encouraged to maximize sales and relationships.

The job demands organization, attention to detail, and a willingness to handle multiple tasks simultaneously.

Positive Points

One of the biggest advantages of the position is the security of the benefits: in addition to health and dental insurance, the company offers life insurance and TotalPass.

Another advantage is the chance to expand your network, since the job encourages daily interaction with internal and external clients.

Negative Points

The least appealing aspect is the high demand for productivity and precision, which can be challenging for those who prefer simpler routines.

The lack of clear information about salaries beforehand can also make it difficult for some candidates to make a decision.

Final Verdict

The Customer Service Representative position at Grupo EBD is ideal for those who value stability, comprehensive benefits, and an environment focused on interpersonal relationships and growth.

If you have a proactive profile and enjoy interacting with clients, this opportunity offers potential for growth and financial security.