If you work on sales, support or charge If you want to improve your skills, the Edutin Academy Professional Customer Care Course is for you.

You don't need similar studies, you just want to learn more about effective customer management. 

It takes place from the educational platform of Edutin Academy and includes real exercises and practices in different customer care contexts.

It's free and, upon completion, you can access an International Certificate (optional paid service).

The Customer Care Course This is an online 100% training, which takes place on the Edutin Academy educational platform.

It is aimed at people who want to improve their customer service skills, work in this area or want to do it in their next job.

The course is not costly, even if you want to access the international certificate you will have to pay a minimum fee adapted to the economy of your country.

This training It is aimed at personnel in the Customer Service area in general of any company and industry.

You can be people who work today in the sector or want an effective customer service effort.

Also, for those working in sales, support and related areas.

👉 This training is recommended to improve management, support and customer loyalty skills.

El plan de formación Your objective is to strengthen your career in customer service. 

To do this, you will acquire skills in real work environments (support, sales, technical support).

Therefore, the program will cover the following topics:

Notice: Includes practical activities of real customer care cases in different contexts.

There Approximate duration is 3 weeks, with an average dedication of between 1 and 2 hours per week.

However, there is no rigid schedule as the course is characterized by being flexible. You set the pace.

All training takes place online, on your platform profile you will find reading material, explanatory videos and activities 24/7.

The Customer Care Course andIt is aimed at people who work in the area or want to do it.

Therefore, it is advisable to have basic experience in customer service, whether in Support, Sales, Aftermarket, Customer Success, Retention or Customer Loyalty, Billing or Commercial Support.

If it is not an indispensable requirement, work experience is valued in some type of interaction with customers.

Yes. Upon completing the course obtain an International Certificate of “Customer Service Agent” issued by Edutin Academy.

Edutin Academy is a training platform with more than 6,000 online courses, and is widely recognized internationally for the quality of its learning and its courses oriented to the labor market.

This certificate will allow you to demonstrate your skills and knowledge to all types of employers, academic institutions and organizations.

Yes, the Edutin Academy Customer Care Course It has job security in Spain, especially in sectors with high turnover and demand such as call centers, e-commerce and services.

This is employment-oriented training, which prepares you to work in real areas of the labor market, such as multichannel service (telephone, chat, email)

💼 Here are what you can access:

👉 You have a greater work output, especially in initial and intermediate positions, where experience combined with practical skills is very valuable.

You can access the Customer Care Course completely free of charge through the Edutin Academy platform.

All content will be available, including reading materials, practical exercises and video classes, within your profile.

In fact, if you want to obtain the international certificate, you will have to make a single low-cost payment.

To sign up for the Edutin Academy Customer Care Course, follow the following instructions:

This course highlights the following: 

If you want to grow in the area of Customer Service, this course is for you.

Not only does it provide basic knowledge of the sector, it also offers concrete practices that prepare you for real situations.

You have international certification, it's free and you can do it at your own pace What are you waiting for? Sign up now!